Privacy policy

Privacy Policy

Last updated: December 20, 2025

At Uncle J’s Sourdough, we run this website and online store (the “Services”) so you can bring good bread home with as little friction as possible. Our store is powered by Shopify, which helps us operate the Services and keep things running behind the scenes.

This Privacy Policy explains how we collect, use, and share your personal information when you visit our website, place an order, create an account, contact us, or otherwise use the Services. If there’s a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls for privacy-related issues.

Personal information we collect

“Personal information” means information that identifies you or can reasonably be linked to you. Depending on how you use the Services, we may collect:

Contact details (name, email, phone number, billing/shipping address).
Order and transaction details (items viewed, cart activity, purchases, returns/cancellations).
Account information (if you create an account, such as login credentials and preferences).
Communications (what you send us in emails or support messages).
Device and usage data (IP address, browser/device identifiers, cookie data, and how you interact with the site).
Payment information (processed by our payment providers; we don’t receive full card numbers).

Where we get personal information

From you when you place an order, contact us, or create an account.
Automatically through cookies and similar tools when you browse the site.
From Shopify and service providers who help run the store (payments, analytics, email, shipping, etc.).

How we use personal information

To run the store (process payments, fulfill orders, provide pickup/shipping updates, handle returns/issues).
To communicate with you (customer support and order-related messages).
To improve the Services (understand what’s working, fix issues, improve site experience).
Marketing (send emails if you opt in; you can unsubscribe anytime).
Security and fraud prevention (protect customers, our store, and transactions).
Legal compliance (respond to lawful requests, enforce policies, resolve disputes).

How we share personal information

We may share personal information in these situations:

With Shopify to operate our storefront and provide the Services.
With service providers who help us run the business (payment processors, analytics, email tools, hosting, shipping/fulfillment).
With marketing/advertising partners where allowed by law, including for targeted ads based on your activity.
For legal reasons (to comply with law, protect rights, prevent fraud, or in connection with a business transaction).

Cookies and similar technologies

We and Shopify use cookies and similar technologies to run the site, remember preferences, analyze performance, and (where permitted) personalize ads. You can control cookies in your browser settings. Some features may not work properly if cookies are disabled.

Targeted advertising and opt out

Depending on where you live, you may have the right to opt out of the “sale” or “sharing” of personal information for targeted advertising. If we provide an opt-out page, you can use it here: Data Sharing Opt-Out.

If your browser supports Global Privacy Control (GPC) and you enable it, we’ll treat it as an opt-out request for that browser/device where required by law.

Your rights and choices

Depending on your location, you may have rights to:

Access/know what personal information we have about you
Delete personal information
Correct inaccurate personal information
Receive a copy of your personal information (portability)
Opt out of certain uses, including targeted advertising (where applicable)

Children’s privacy

Our Services aren’t intended for children, and we don’t knowingly collect personal information from children under the age of majority in your jurisdiction.

Security and retention

No method of transmission or storage is 100% secure. We keep personal information as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.

Third-party links

Our site may link to third-party websites. Their privacy practices are their own — please review their policies before sharing information.

Changes to this policy

We may update this Privacy Policy from time to time. We’ll post the updated version here and update the “Last updated” date.

Contact

Questions or requests? Email us at unclej@unclejssourdough.com.

Uncle J’s Sourdough
38 Cornell Ave
Larkspur, CA 94939
United States